Katy serves as the Admissions Director for Balboa Horizons. She has almost 12 years’ experience in working in the substance abuse field in roles ranging from Admissions Director to Financial Administrator, Insurance Administrator, Business Development, and Program Director.
Responsible for overseeing the admissions department, screening and assessment of prospective clients, coordination of admissions, verification of benefits, appropriate client intake and maintaining relationships in the community, Katy is passionate about helping others find their path to recovery and assisting them through the process.
Katy believes an essential piece of recovery is finding out who you are, and being the best at it.
As Clinical Outreach Manager, Heather is responsible for building longterm sustainable relationships with other treatment centers and providers, as well as attending conferences and events to educate the industry on what Balboa Horizons has to offer.
Heather holds a Bachelor’s Degree in Political Science from Whitman College, including a year of study abroad in Florence, Italy. She has eight years of experience in sales and marketing, including coordinating a special election for the Lt. Governor of Juneau, Alaska, and serving as Marketing Manager for a prominent healthcare organization. She is very active in the recovery community, and is passionate about giving back to the community that has given so much to her, including volunteering for La Casa Hogar.
Heather believes an essential piece of recovery is practicing both physical and spiritual wellbeing on a daily basis.
Lacy serves in admissions for Balboa Horizons, coordinating each new client arrival. Her responsibilities include one-on-one interaction with clients upon their arrival to Balboa, walking them through the intake process, as well as a formal orientation.
She educates the newly admitted client with what they have to look forward to and all that Balboa Horizons has to offer.
Lacy believes an essential part of recovery is gratitude. She believes everyone deserves a second chance, and is very grateful for hers.
As an admissions coordinator for Balboa Horizons, Marvin is responsible for helping educate each new client and their families about Balboa Horizons. Marvin loves to take time to answer any and all questions from clients and their family members guiding them through the entire admissions process.
Marvin holds a Bachelor’s degree from Brigham Young University and Master’s degree in Communications from Ithaca College. When he isn’t helping families he can be found at the beach with his three children surfing the waves of Orange County.
With over eight years of admissions experience, Marvin believes in the process and loves to see the change individuals and families go through on their journey of recovery.