OVERVIEW

We realize you’ve probably never met us. You might not have ever been to California, and you may have a lot of questions about what happens next. Please call us at 866-316-4012—we will gladly answer your questions, and do our best to help you understand what we’re all about here at Balboa Horizons.

 

FOR CLIENTS

WHAT TO EXPECT

Prior to admission, you will be assigned a designated admissions counselor who will guide you through the admissions process, and work hand-in-hand with you and your family to answer any questions you may have before entering our treatment program.

Upon admission, you will meet with an intake counselor to go over paperwork and address any concerns you may have. Your intake counselor will ask you a variety of questions designed to help your treatment team develop an individualized initial treatment plan. An appointment with our psychiatrist will be made for an evaluation and assessment for dual diagnosis care.

You will then be given a client handbook, orientation to the facility and its rules, and shown to your room to settle in. Staff will be fully available to address any questions or concerns you may have and to make sure you are comfortably situated. You will quickly notice that all of the staff at Balboa Horizons cares and understands how stressful beginning this process can be—they will go the extra mile to support you in this transition and seeing that your needs are met.

WHAT TO BRING

  • Any prescriptions/medications or supplements you are currently taking
  • Bathing suit
  • Flip flops/sandals
  • Insurance ID card and state-issued ID or driver’s license
  • Seven days worth of comfortable clothing – please note, nothing with drug or alcohol references or logos
  • Toiletries (nothing containing alcohol)
  • Workout attire

 

FOR FAMILIES:

Searching for a treatment center can be an overwhelming and confusing task. We understand that this is one of the most important calls you will ever make, and that the weight of this decision can impact you and your loved ones’ lives for years to come. Through the chaos and the confusion, you have found Balboa Horizons. We will help you find the right place for your loved one, be it with us or another trusted resource. Please call us so that the healing may begin for your loved one, yourself, and the rest of your family: 866-316-4012

 

FOR TREATMENT PROFESSIONALS:

MAKING A REFERRAL TO BALBOA HORIZONS

Certain clients simply cannot overcome an addiction in an outpatient environment, and require intensive or residential treatment to achieve recovery. If you are an addiction treatment professional and have a client or patient in need of a higher level of care, please call our Intake Department, or have the client or a family member contact us. Our intake team can provide all the information required to make residential and extended care treatment as accessible as possible. During ongoing client treatment, scheduled updates to referents with client consent are regularly provided.

For any referring professional, please don’t hesitate to contact us to set up a tour of our facility, so that we may better explain our treatment program and better acquaint you with the incredible clinical and support staff. At Balboa Horizons, we can get the client on the road to recovery and return him or her to you for continued outpatient care. We welcome collaboration with referring professionals—like you, our top priority is to ensure our clients’ optimal health and recovery. We take a team approach and consider referring professionals an important part our team. Addiction treatment professionals, please call (866) 316-4012 today.